Sheldon W. B. Maschmeyer

284 Main Street · Ottawa, Ontario, Canada, K1S 1E1 · 1-613-889-4320 · sheldon@maschmeyer.ca

• Creative and, Analytical thinking skills. Excellent researcher.

• Strong organizational skills and, ability to multi-task.

• Exceptional relationship building and, account management skills.

• Sales and Customer Service Experience (B2C).

• Secret Level Security Clearance (background check) for Canadian Government by Dyanamic Personnel Expires 7/4/2029.

• I like to go bike riding, socialize with friends and, Sci-fi. I look forward to travelling, enjoy reading, and much more.


Education

Bachelor of Science: Computer Science

Minor: Sociology · Carleton University
Section 12.00 Points 4.0 Points Alpha
Major 7.86 3.0 B
Minor 7.75 3.0 B
Overall 7.48 3.0 B
Conversion from Carleton U 12.00 point to 4.0 point system: https://gradecalc.info/ca/on/carleton/gradeconv.pl
September 2015 - June 2019

Bachelor of Science: Integrated Science

Concentration: Science and Technology · Carleton University
Section 12.00 Points 4.0 Points Alpha
Major 6.11 2.3 C+
Concentration 8.60 3.3 B+
Overall 6.54 2.7 B-
Conversion from Carleton U 12.00 point to 4.0 point system: https://gradecalc.info/ca/on/carleton/gradeconv.pl
September 2009 - June 2014

Experience

IT & Media Arts (Part-Time)

I-AM Retailer Solutions · i-aminc.com · Abaan & Associates

I-AM is a small Canadian startup specializing in advanced retail display solutions. I-AM targets large retail outlets, and the grocery industry.

Key Responsibilities:

  • Graphic art design/creation of multimedia business support materials, including concept renditions, situational prototype designs and presentation images, videos and animations
  • Created compelling sales demonstration content for executive level presentations and display on video screens and retail mobile devices.
  • Source, install, repair and maintain all corporate computers, accessories, etc.

June 2008 - Present

Primary Cashier & Merchandiser

Shoppers Drug Mart

  • Flexible hours while studying Computer Science and, looking for full time employment.
  • Efficiently and accurately operate cash register, OLG lottery, Load Presto Card.
  • Regularly ask for donations for charity events. I have occasionally been the top cashier at collecting donations.
  • Regularly handed out promotional loyalty pamphlets & asked for Optimum cards.
  • Performed merchandising tasks such as: Maintaining a temperature log, checking expiry dates, using a PDT to print price tags, bin excess inventory, check prices and, check planogram when restocking.
  • Quit to complete my last term at Carleton U. Returned to retail for income while searching for career opportunities.

May 2016 - November 2018
June 2019 - Present

Field Training & Support Representative
Field Service Representative

Dominion Voting Systems

Dominion Voting Systems began in 1895 with the invention of the first ever Direct Recording lever machines in New York. Dominion is still known for its innovation in election technology, leveraging its history of innovation through its vast pool of election specialists. Through partnering with and learning from top level suppliers and employees in the election automation industry, Dominion is taking part in the world’s most challenging and innovative democracy projects.

Key Responsibilities:

    2018
  • Provided advanced training and on site (day of) support for the 2018 Ontario Election.
  • Trained all Poll Officials in Ottawa.
  • Assisted with equipment setup and conducted Logic & Accuracy testing.
  • Provided support during polling hours and while votes were being tabulated.
  • 2014
  • Assisted TDRO with regards to set-up.
  • Assisted TDRO with Logic and Accuracy testing of Dominion Voting Systems.
  • Ensured that assigned polling station was opened and closed on time.
  • Ensured that all voting machines remained operational throughout all polling days.

May 2018 - June 2018
October 2014 & June 2014

Customer Service Representative

Canada Computers

Ontario and Quebec computers and electronics retail store.

Key Responsibilities:

  • Service Desk representative responsible for aiding clients with troubleshooting technical issues and suggesting appropriate solutions.
  • Responsible for assisting clients in finding the right software or hardware to meet their needs.
  • Used POS system to order required services and parts for pickup or delivery as well as inventory transfer between customer service department and sales (for custom builds and repairs).

June 2014 - August 2015

Deputy Returning Officer (By-Election)

Elections Canada

Key Responsibilities:

  • Responsible for setting up the polling station with necessary supplies.
  • Ensure voters provided proof of identity and address before voting as well as provide ballots to voters.
  • Ensured all polling clerks and party representatives followed all rules and procedures.
  • Managed registration process at polling station when required.
  • Tabulated votes, completed all required paper work, informed Elections Canada of polling station voting results and returned the ballot box and related materials to the Returning Officer.

September 2014

Sales Associate

Fox Wireless Comm. (Now Telus)

Key Responsibilities:

  • Responsible for meeting and exceeding sales quota of Telus Mobile devices, contracts and accessories.
  • Responsible for assisting in store opening and closing duties.
  • Responsible for ensuring a clean and welcoming environment for customers.

May 2008 - August 2008

Skills

Programming Languages & Tools

Maschmeyer Services
Computer Repair & Traiing
IT & Media Arts Services

In Thornhill and Newmarket, I provided computer repair and training services to members of the community.
I continue to provide the same services, in my spare time, in Ottawa.

Call or Email for a Free Consultation and Estimates
Personalized Service: On-Site or Drop-off
100% Customer Satisfaction Guaranteed

10+ Years of Experience Providing Computer Related Services
References & Testimonials Available Upon Request.
MBL for Ontario: 270798713